At Rocket Software, I contributed to the design and delivery of technical documentation for a diverse suite of products, including Servergraph, a data protection and backup monitoring solution, and Terminal Emulator (BlueZone), a tool that enables users to interact with host systems like IBM mainframes and UNIX from modern desktops and mobile devices. I developed and maintained user manuals, help guides, release notes, and context-sensitive help, ensuring that content was clear, accessible, and aligned with user needs.
Additionally, I launched and contributed to Rocket's Technical Writer's Python Training Group, fostering skill development and collaboration among writers. My exposure to a wide range of software gave me a comprehensive understanding of technical content creation across multiple domains.
You can view a sample of my work from Rocket Software here: Rocket TE Web Administrator Guide